Swiss PostFinance

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08.08.2016 10:22
#1
swissa
Joomshopping forum user no avatar
Name: swissandy
10.10.2011
Posts: 166
Quote
Swiss PostFinance

Hi Chaps,

Having some problems with this plugin. Could be due to the fact that PostFinance has changed the way it works (your guide/images don't represent the real situation anymore). Or could be because I'm not setting it right. Some advice/guidance from you guys would help please.

Here is the bit from their side

Zuerst müssen Sie bei Ihrer Konfiguration überprüfen, ob der Transaktionsstatus richtig implementiert wurde:

Neu erfolgt die Verarbeitung der PostFinance Zahlungsarten nicht mehr online sondern mit unserer neuen Schnittstelle ab sofort offline.

Dies hat die Auswirkung, dass die Transaktionen vorerst den Übergangsstatus 91 (- im Wartezustand) erhalten, bevor die Transaktionen anschliessend in den finalen und erfolgreichen Status 9 versetzt werden.

Wir bitten Sie dementsprechend Ihr System anzupassen, damit es den Zwischenstatus 91 zukünftig erkennt und diesen akzeptiert. Informieren Sie sich diesbezüglich direkt beim Verantwortlichen für den Aufbau des Webshops oder bei Ihrem Pluginhersteller/Pluginvermittlung.

Beachten Sie zudem, dass der Status 91 auch bei anderen Zahlungsarten auf unserer PSP-Plattform vorkommen kann und nicht einzig für die PostFinance Zahlungsarten existiert.


I have the transaction feedback from them too but obviously don't want to post that on a public forum. If you need I can email it to you.
Desweiteren sende ich Ihnen das Transaktionsfeedback der letzten Shopzahlung zu. Hier ist ersichtlich, dass Ihr Server auf unsere Anfrage nicht antwortet:


Thanks in advance


Swiss PostFinance


Joomla: latest
Website Url: matratzenland.ch

Letzte Änderung: 08.08.2016 10:24
 
08.08.2016 13:28
#2
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16487
Quote
Aw: Swiss PostFinance

you bought addon PostFinance?
joomla, shop, addon version?

 
08.08.2016 14:35
#3
swissa
Joomshopping forum user no avatar
Name: swissandy
10.10.2011
Posts: 166
Quote
Aw: Swiss PostFinance

Customer of mine did.

Joomla version 3.6.2
JS 4.14.2
Doesn't show in Add-ons but installed 2.0.4

 
08.08.2016 16:00
#4
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16487
Quote
Aw: Swiss PostFinance

Addon status:

91 - status open
9 - status paid



Direct HTTP server-to-server request
see page
options / payment / postfinance


Letzte Änderung: 08.08.2016 16:02
 
08.08.2016 19:25
#5
swissa
Joomshopping forum user no avatar
Name: swissandy
10.10.2011
Posts: 166
Quote
Aw: Swiss PostFinance

Set as described in your images and also as per the links on the Config page.

 
08.08.2016 20:44
#6
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16487
Quote
Aw: Swiss PostFinance

yes.

 
09.08.2016 10:56
#7
swissa
Joomshopping forum user no avatar
Name: swissandy
10.10.2011
Posts: 166
Quote
Aw: Swiss PostFinance

It is all set as shown and I'm still having a problem with it not confirming the transaction. Therefore any order using PostFinance comes up red and hidden in the admin side.

It seems my server is not answering the Post one - Request Timeout is at 20000

 
09.08.2016 11:48
#8
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16487
Quote
Aw: Swiss PostFinance

See log file

components\com_jshopping\log/paymentdata.log
components\com_jshopping\log/payment.log

 
09.08.2016 13:11
#9
swissa
Joomshopping forum user no avatar
Name: swissandy
10.10.2011
Posts: 166
Quote
Aw: Swiss PostFinance

no paymentdata.log


from payment.log

2016-08-08 01:52:15 Error hash.

 
09.08.2016 13:35
#10
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16487
Quote
Aw: Swiss PostFinance

configuration / general

Save info to Logfile
Save info Payment to Logfile

 
09.08.2016 13:38
#11
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16487
Quote
Aw: Swiss PostFinance

+
screenshots configuration
https://www.webdesigner-profi.de/joomla-webdesign/shop/payments/postfinance.html?lang=en

 
09.08.2016 14:24
#12
swissa
Joomshopping forum user no avatar
Name: swissandy
10.10.2011
Posts: 166
Quote
Aw: Swiss PostFinance

Will post after next PF order.

 
09.08.2016 14:31
#13
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16487
Quote
Aw: Swiss PostFinance

yes.

 
15.08.2016 12:29
#14
swissa
Joomshopping forum user no avatar
Name: swissandy
10.10.2011
Posts: 166
Quote
Aw: Swiss PostFinance

From paymentdata.log - one example

2016-08-14 18:48:28 url: /index.php?option=com_jshopping&controller=checkout&task=step7&act=notify&js_paymentclass=pm_postfinance&no_lang=1
orderID=1031
currency=CHF
amount=605
PM=CreditCard
ACCEPTANCE=636804
STATUS=9
CARDNO=XXXXXXXXXXXXXXXX
ED=0419
CN=FXXXXXXXX
TRXDATE=08/14/16
PAYID=3138918898
PAYIDSUB=0
NCERROR=0
BRAND=MasterCard
IPCTY=CH
CCCTY=CH
ECI=5
CVCCheck=NO
AAVCheck=KO
VC=NO
IP=92.104.56.99
SHASIGN=B80ED7F0CC0A2488EF67C2ABF19D6D731F545D89

2016-08-14 18:48:28 Error hash. 621F9BD0B814A4106A79FCA06DE88A4A6E94D2FE
2016-08-14 18:48:34 url: /de/?option=com_jshopping&controller=checkout&task=step7&act=return&js_paymentclass=pm_postfinance


 
15.08.2016 15:33
#15
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16487
Quote
Aw: Swiss PostFinance

Problem in configuration
https://www.webdesigner-profi.de/joomla-webdesign/components/com_jshopping/files/img_products/full_6217001fc89952c81ed42a7ef2916e42.jpg

url?
ftp?
admin login?
(privat)

 
15.08.2016 17:15
#16
swissa
Joomshopping forum user no avatar
Name: swissandy
10.10.2011
Posts: 166
Quote
Aw: Swiss PostFinance

Okay,

changed that to how yours looks (Online but switch to deferred...)

Can I confirm url for this please?

https://www.mydomain.com/index.php?option=com_jshopping&controller=checkout&task=step7&act=notify&js_paymentclass=pm_postfinance&no_lang=1

Is that the right one?

If so we'll wait for next order and test. If it doesn't work I'll message you with login and ftp

Thanks


Letzte Änderung: 15.08.2016 17:15
 
15.08.2016 21:27
#17
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16487
Quote
Aw: Swiss PostFinance

Yes. Url notify - ok.

Error hash. 621F9BD0B814A4106A79FCA06DE88A4A6E94D2FE

Error in your shop configuration (password)
or not send required params

send me acces for test.

 
16.08.2016 14:06
#18
swissa
Joomshopping forum user no avatar
Name: swissandy
10.10.2011
Posts: 166
Quote
Aw: Swiss PostFinance

access on Private Mail

 
16.08.2016 16:41
#19
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16487
Quote
Aw: Swiss PostFinance

Fixed calculate hash in
PostFinance 2.0.5

 
16.08.2016 18:21
#20
swissa
Joomshopping forum user no avatar
Name: swissandy
10.10.2011
Posts: 166
Quote
Aw: Swiss PostFinance

Prima.

Thanks. Will test it and give feedback.

Merci

 
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