Shopping shippings modules Calculate

08.09.2016 15:53
#1
karmepujol
Joomshopping forum user no avatar
Name: carme
20.11.2013
Posts: 5
Quote
Shopping shippings modules Calculate

Hi there,

We bought the extension https://www.webdesigner-profi.de/joomla-webdesign/shop/shippings/calculate-for-weightpricepostal-code-.html (Calculate for weight/price/postal code), to set up our shipping prices. It hasn't been after we installed and started setting this up that we realized this extension is not working for us. It's nothing to do with the extension itself but for our needs it has too many options to fill in that apparently are mandatory. We have seen another extension which is similar and we think that suits our needs (https://www.webdesigner-profi.de/joomla-webdesign/shop/shippings/calculate-for-weightpostal-code.html?lang=en - Calculate for weight/postal code).

The reason we chose the first extension mentioned is because we never thought all the fields were mandatory to fill in (and because we never saw the second extension in the first place).

Our question is simple, we would like to give back the extension we bought and change it for the second we want to buy. Since both are the same price, we were thinking of this easy way to get it sorted, instead of getting a refund for the first one and then do an order for the other extension.

Is it possible to do that?
Anyone has the same problem as we do?

Many thanks in advance.


Joomla: Joomla 3.6.2
JoomShopping: 4.7.0
PHP: 5.6.25
MySQL: 5.5.50
Website Url: http://olimagri.com/
 
08.09.2016 21:34
#2
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16504
Quote
Aw: Shopping shippings modules Calculate

ok. fix bug. or sen send your 2 addon.

screenshot configuration?
frontend shipping price screenshot?

 
09.09.2016 07:38
#3
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16504
Quote
Aw: Shopping shippings modules Calculate

works for my test site
Example (only order price)

admin:
Aw: Shopping shippings modules Calculate

front:
Aw: Shopping shippings modules Calculate


Letzte Änderung: 09.09.2016 07:38
 
10.09.2016 12:53
#4
karmepujol
Joomshopping forum user no avatar
Name: carme
20.11.2013
Posts: 5
Quote
Aw: Shopping shippings modules Calculate

Hi,

We don't think you understand what we mean. We don't have both addons, only one (the wrong for our little shop): https://www.webdesigner-profi.de/joomla-webdesign/shop/shippings/calculate-for-weightpricepostal-code-.html. We would like to exchange it for the one we don't have and that we think might work for our needs: https://www.webdesigner-profi.de/joomla-webdesign/shop/shippings/calculate-for-weightpostal-code.html?lang=en

We are not using order price to set the shipping fee because our orders depend on the kg we send to the client, that's why we only need to set up the weight field and postal code. It seems the addon we have only works if you fill in order price, weight and zip code. But, to be honest, we don't get how it works.

Please find attached our screenshots from admin and frontend. As far as we understand your addon, in our example, it should only be added 8.50€ as the shipping fee (not 2 times 8€, which we don't know where it comes from).

We look forward to having a solution soon.
Many thanks!
Aw: Shopping shippings modules Calculate

 
10.09.2016 20:31
#5
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16504
Quote
Aw: Shopping shippings modules Calculate

My scrinshot only example (woks for weight and plz)

Screenshot not full (price??)

set only price (parcage price set 0)

8.5 -> 8

maybe product tax?


Letzte Änderung: 10.09.2016 20:36
 
12.09.2016 16:11
#6
karmepujol
Joomshopping forum user no avatar
Name: carme
20.11.2013
Posts: 5
Quote
Aw: Shopping shippings modules Calculate

We can't understand what you guys are trying to tell us.

Can you please clarify your last message? It's not easy to find the solution to our problem.

We don't apply tax to the products, so the 8€ has nothing to do with that.

Thanks!

 
13.09.2016 07:42
#7
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16504
Quote
Aw: Shopping shippings modules Calculate

Send me
url?
admin login?
(privat)

 
15.09.2016 07:54
#8
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16504
Quote
Aw: Shopping shippings modules Calculate

after
set Package price = 0

and set price 8.50 (no 8,50)

works
Aw: Shopping shippings modules Calculate


Letzte Änderung: 15.09.2016 07:57
 
15.09.2016 17:29
#9
karmepujol
Joomshopping forum user no avatar
Name: carme
20.11.2013
Posts: 5
Quote
Aw: Shopping shippings modules Calculate

Ok, guys!

Many thanks for your work. We will have a look and see if we can manage it.

Regards,
carme.

 
Copyrights MAXXmarketing GmbH. All Rights Reserved