Authorize.net Credit Card - emails not working properly

11.04.2014 15:21
#1
supermajda
Joomshopping forum user no avatar
Name: majda
27.10.2013
Posts: 23
Quote
Authorize.net Credit Card - emails not working properly

Hello,

I am using two payment gateways - one is for Pay Pal and other Autorize.net plugin (http://www.webdesigner-profi.de/joomla-webdesign/shop/payments/authorizenet-credit-card.html?lang=en)

Purchases made through Pay Pal work just fine - but about 50% of time, when a purchase is made through Autorize.net - we dont receive an email from the shop. Purchase is visible in the back end and on our actual authorize.net account but there is something wrong with emailing.

Help?


Joomla: 2.5.19
JoomShopping: 3.15.2
Website Url: http://newyorktoycollective.com/
 
11.04.2014 19:43
#2
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16517
Quote
Aw: Authorize.net Credit Card - emails not working properly

Order finished and status paid?

 
16.04.2014 13:29
#3
supermajda
Joomshopping forum user no avatar
Name: majda
27.10.2013
Posts: 23
Quote
Aw: Authorize.net Credit Card - emails not working properly

yes!

 
16.04.2014 18:20
#4
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16517
Quote
Aw: Authorize.net Credit Card - emails not working properly

Problem in joomla configuration (email).
+
See configuration / general
admin email:


Letzte Ă„nderung: 16.04.2014 18:22
 
09.05.2014 03:52
#5
supermajda
Joomshopping forum user no avatar
Name: majda
27.10.2013
Posts: 23
Quote
Aw: Authorize.net Credit Card - emails not working properly

what should i change?

i just installed stripe payment plugin, the same thing is happening.


Joomla: 2.5.20
JoomShopping: 3.15.2
PHP: 5.3
Website Url: http://newyorktoycollective.com/
 
09.05.2014 09:20
#6
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16517
Quote
Aw: Authorize.net Credit Card - emails not working properly

joomla configuration (email).

 
30.05.2014 01:33
#7
krossi
Joomshopping forum user no avatar
Name: Kelly
20.04.2012
Posts: 6
Quote
Aw: Authorize.net Credit Card - emails not working properly

My Global Configuration email is set correctly and still no admin email. Please go into more specifics on how to fix this.

 
30.05.2014 07:51
#8
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16517
Quote
Aw: Authorize.net Credit Card - emails not working properly

url?
admin login?
(privat)

 
02.06.2014 21:56
#9
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16517
Quote
Aw: Authorize.net Credit Card - emails not working properly

All works fine.
Aw: Authorize.net Credit Card - emails not working properly

 
04.06.2014 23:31
#10
krossi
Joomshopping forum user no avatar
Name: Kelly
20.04.2012
Posts: 6
Quote
Aw: Authorize.net Credit Card - emails not working properly

No it doesn't. I am not getting the emails...

 
05.06.2014 07:39
#11
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16517
Quote
Aw: Authorize.net Credit Card - emails not working properly

Problem your email server.

 
06.06.2014 03:16
#12
krossi
Joomshopping forum user no avatar
Name: Kelly
20.04.2012
Posts: 6
Quote
Aw: Authorize.net Credit Card - emails not working properly

The email server is fine. It is sending emails to the customer just fine.

 
06.06.2014 07:54
#13
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16517
Quote
Aw: Authorize.net Credit Card - emails not working properly

works for me.

Try use other email Shop administrator E-Mail

 
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