11.04.2014 15:21
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supermajda
Name: majda
27.10.2013
Posts: 23
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Authorize.net Credit Card - emails not working properly
Hello,
I am using two payment gateways - one is for Pay Pal and other Autorize.net plugin (http://www.webdesigner-profi.de/joomla-webdesign/shop/payments/authorizenet-credit-card.html?lang=en)
Purchases made through Pay Pal work just fine - but about 50% of time, when a purchase is made through Autorize.net - we dont receive an email from the shop. Purchase is visible in the back end and on our actual authorize.net account but there is something wrong with emailing.
Help?
Joomla: 2.5.19 JoomShopping: 3.15.2 Website Url: http://newyorktoycollective.com/
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11.04.2014 19:43
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25854
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Aw: Authorize.net Credit Card - emails not working properly
Order finished and status paid?
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16.04.2014 13:29
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supermajda
Name: majda
27.10.2013
Posts: 23
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Aw: Authorize.net Credit Card - emails not working properly
yes!
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16.04.2014 18:20
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25854
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Aw: Authorize.net Credit Card - emails not working properly
Problem in joomla configuration (email).
+
See configuration / general
admin email:
Last change: 16.04.2014 18:22
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09.05.2014 03:52
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supermajda
Name: majda
27.10.2013
Posts: 23
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Aw: Authorize.net Credit Card - emails not working properly
what should i change?
i just installed stripe payment plugin, the same thing is happening.
Joomla: 2.5.20 JoomShopping: 3.15.2 PHP: 5.3 Website Url: http://newyorktoycollective.com/
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09.05.2014 09:20
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25854
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Aw: Authorize.net Credit Card - emails not working properly
joomla configuration (email).
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30.05.2014 01:33
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krossi
Name: Kelly
20.04.2012
Posts: 6
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Aw: Authorize.net Credit Card - emails not working properly
My Global Configuration email is set correctly and still no admin email. Please go into more specifics on how to fix this.
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30.05.2014 07:51
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25854
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Aw: Authorize.net Credit Card - emails not working properly
url?
admin login?
(privat)
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02.06.2014 21:56
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25854
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Aw: Authorize.net Credit Card - emails not working properly
All works fine.
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04.06.2014 23:31
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krossi
Name: Kelly
20.04.2012
Posts: 6
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Aw: Authorize.net Credit Card - emails not working properly
No it doesn't. I am not getting the emails...
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05.06.2014 07:39
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25854
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Aw: Authorize.net Credit Card - emails not working properly
Problem your email server.
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06.06.2014 03:16
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krossi
Name: Kelly
20.04.2012
Posts: 6
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Aw: Authorize.net Credit Card - emails not working properly
The email server is fine. It is sending emails to the customer just fine.
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06.06.2014 07:54
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25854
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Aw: Authorize.net Credit Card - emails not working properly
works for me.
Try use other email Shop administrator E-Mail
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