VRPay does not appear in frontend

15.07.2014 21:14
#1
wladimir.streck
Joomshopping forum user no avatar
Name: Wladimir Streck
25.02.2013
Posts: 19
Quote
VRPay does not appear in frontend

Hi,

i've ordered VR ePay a month ago. My Ordernumber: 06-KH-107420 (with my other account roellke-orchideen).
I installed everything on the normal way and the first thing happened, Paypal payments were not set finished automatically. It worked 9927 times until I installed VR ePay.

The next thing is, after finishing and clicking "KAUFEN" (buy) the page attatched appears.
It says a System failure occured.

So what to do?

The error.log is empty.
The payment.log is empty.
The paymentdata.log sais:
2014-07-15 16:15:27 url: /index.php/component/jshopping/checkout/step7?act=return&js_paymentclass=pm%5fpaypal&tx=2TF99172XV8******&st=Completed&amt=0%****&cc=EUR&cm=792&item_number=

2014-07-15 20:50:53 url: /index.php/component/jshopping/checkout/step7?act=return&js_paymentclass=pm%5fpaypal&tx=2SP84503U05******&st=Completed&amt=0%****&cc=EUR&cm=795&item_number=


i changed some numbers with * because i don't know what it is ;-)
VRPay does not appear in frontend


~Edit~
Same errorpage with giropay.


Joomla: 3.2.2 Stable [ Ember ] 6-February-2014 16:00 GMT
JoomShopping: 4.6.0
PHP: 5.3.28
MySQL: SunOS localhost 5.10 Generic_142901-13 i86pc
Website Url: http://www.roellke-orchideen.de/

Letzte Änderung: 15.07.2014 21:25
 
15.07.2014 21:27
#2
wladimir.streck
Joomshopping forum user no avatar
Name: Wladimir Streck
25.02.2013
Posts: 19
Quote
Aw: VRPay does not appear in frontend

one more screenshot when i return back to the cart:
Aw: VRPay does not appear in frontend

 
16.07.2014 07:54
#3
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16487
Quote
Aw: VRPay does not appear in frontend

url?
admin login?
ftp?
(privat)

 
16.07.2014 12:13
#4
wladimir.streck
Joomshopping forum user no avatar
Name: Wladimir Streck
25.02.2013
Posts: 19
Quote
Aw: VRPay does not appear in frontend

sent...


Letzte Änderung: 16.07.2014 12:58
 
16.07.2014 21:17
#5
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16487
Quote
Aw: VRPay does not appear in frontend

Error:

403: Anmeldung am Paymentserver fehlgeschlagen: Bitte prüfen Sie die Anmeldedaten (Partner-Nr, sendpay-Passwort) und die URL zum Payment-Server.

 
16.07.2014 21:39
#6
wladimir.streck
Joomshopping forum user no avatar
Name: Wladimir Streck
25.02.2013
Posts: 19
Quote
Aw: VRPay does not appear in frontend

And where do i set the URL?
The login-data are copy&past from the vr epay backend.

 
16.07.2014 21:41
#7
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16487
Quote
Aw: VRPay does not appear in frontend

Send me test account VRpay

 
16.07.2014 21:43
#8
wladimir.streck
Joomshopping forum user no avatar
Name: Wladimir Streck
25.02.2013
Posts: 19
Quote
Aw: VRPay does not appear in frontend

We have no test-account, but the link is:
http://www.vr-epay.info/

Just the live-system-account.

 
16.07.2014 22:39
#9
wladimir.streck
Joomshopping forum user no avatar
Name: Wladimir Streck
25.02.2013
Posts: 19
Quote
Aw: VRPay does not appear in frontend

After you changed something i entered the logins for the live system now and get this error:
means: payment canceled


Aw: VRPay does not appear in frontend


Letzte Änderung: 16.07.2014 22:39
 
16.07.2014 23:20
#10
wladimir.streck
Joomshopping forum user no avatar
Name: Wladimir Streck
25.02.2013
Posts: 19
Quote
Aw: VRPay does not appear in frontend

the userdata and link seems to be ok now, because when i type a wrong password, the login failed counter increments by 1. there is something else wrong.

 
17.07.2014 07:44
#11
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16487
Quote
Aw: VRPay does not appear in frontend

I think the old version api is no longer supported.

We will make a new version.

Please create test account VRpay.

 
17.07.2014 14:03
#12
wladimir.streck
Joomshopping forum user no avatar
Name: Wladimir Streck
25.02.2013
Posts: 19
Quote
Aw: VRPay does not appear in frontend

And how long will it ~take?

 
17.07.2014 20:42
#13
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16487
Quote
Aw: VRPay does not appear in frontend

We have already started. 1-3day

 
18.07.2014 14:21
#14
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16487
Quote
Aw: VRPay does not appear in frontend

New version finished.

Not works for your account.

Support VR-Pay answer:

Hello,

your production account is configured only for moto transactions to perform with the webinterface of VR-Pay virtuell.
But if you want process transactions with your own system, you need a ecom configured account.

I have send your request to the cardprocess, so the cardprocess will contact you soon to check your contracts and to resolve the problems.

Kind regards / Mit freundlichen Grüßen

Jürgen Giering
Technischer Support VR-Pay virtuell
http://www.vr-epay.info

Hotline.: +49 (0) 1805 / 585253, Auswahl 1 (Tel.)
Hotline: +49 (o) 721 / 1209 6692 (Fax.)
Technischer Support: support.vr-epay@gad.de
Kaufmännischer Support: vr-pay@cardprocess.de

 
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